Automate Voice, SMS, WhatsApp, Chat and Email with Agentic AI
Enterprise Voice AI platform that deploys intelligent agents across voice, chat, SMS, WhatsApp, and email with support for 40+ languages including 12+ Indian languages.
Visit WebsiteGnani.ai is a leading enterprise Voice AI platform that deploys intelligent agents across voice, chat, SMS, WhatsApp, and email. Unlike basic chatbots, Gnani's AI agents understand intent, trigger workflows, update CRMs, and close the loop with measurable business impact.
With proprietary ASR technology supporting 40+ languages (including 12+ Indian languages), Gnani helps enterprises automate customer service at scale while maintaining a local, human-like feel.
Enterprises struggle with high-volume customer interactions across multiple channels, leading to long wait times, inconsistent service quality, and skyrocketing operational costs. Traditional IVRs frustrate customers, and scaling human agents is expensive. Gnani.ai solves this by deploying AI agents that handle end-to-end conversations, from qualification to resolution, without human intervention.
Deploy across Voice, Chat, SMS, WhatsApp, Email, and Avatars
Full-stack capabilities including 12+ Indian languages with industry-leading accuracy
AI agents qualify leads, collect data, update CRMs, trigger APIs, and finish jobs end-to-end
Live coaching for human agents with guidance latency under 2 seconds
Secure, seamless customer authentication and fraud prevention
Cut Average Handle Time (AHT), raise First Contact Resolution (FCR), deflect routine work
Local, global, and industry-specific compliance including RBI regulations
Launch in days with prebuilt flows and no-code builder
Gnani.ai is a pioneer in Conversational AI for enterprises, trusted by Tata Motors, Bank of Baroda, Concentrix, and Fibe. The company has won multiple AI awards for voice bot and voice biometrics solutions. With a full-stack proprietary technology (ASR+SLMs+TTS) and deep expertise in Indic languages, Gnani.ai serves both Indian and global markets with cloud and on-premise deployment options.
"After launching India's first salary card, we decided to go with Gnani.ai's Voice AI platform to interact with customers after their first transaction. Almost immediately, we noticed the humane tone of the AI assistant, which seamlessly engaged with customers. By responding to queries accurately, we were able to achieve a Connect Rate of over 85%."
Farooq Patel
Business Head, CX & Sales, Fibe
"We were able to call over 360,000 potential customers in our database within few months and the results were really good. We were able to generate 29,000 interested customers through Gnani.ai's Omni Channel Voice AI platform that helped us generate a revenue of ₹25 Cr. Considering the connectivity of 60-75%, which is very good in our case."
Nupur Mondal
Sr. Manager, CX, Tata Motors
"Gnani's voice biometrics has been a game-changer for secure & seamless verification. It strengthened fraud prevention and improved customer experience, helping us win multiple AI awards this year. This year in India we won 3 awards in the field of AI, out of the 6 teams, 5 are part of the contact center solutions and 2 products from your side that we adopted – voice bot and voice biometrics have done exceptionally well."
Vipin Bhat
General Manager, Bank of Baroda
"We're seeing high accuracy from the Gnani.ai technology which is translating into multiple benefits in our solution like increased customer satisfaction, cost savings and ease of adoption. We're working on solutions like Real-Time Agent Assist, VoiceBot and Authentication of Customers using Voice Biometrics for our global customers."
Vivek Bansal
Managing Director, Concentrix India
"We have been using Gnani.ai speech-to-text services for 9 languages since Oct 2020. Our customers have been loving the accuracy and the speed of conversion."
Neha Gupta
Director and CTO
Enterprise pricing based on usage and deployment model